Waiting for social housing

What happens while I wait for social housing?

If you're eligible for social housing, the length of time you have to wait for a house will depend on:

  • how quickly a suitable house becomes available
  • what your needs are
  • the number of people waiting with urgent needs.

While waiting for a house, it’s important to keep looking for other options like rental properties in the private market. Talk to us to find out how we can help you with this, or make an appointment for a Housing Options seminar.

While you are waiting

While you’re waiting you must let us know straight away about any changes in your circumstances and your partner’s circumstances (if you have one).

If you don’t let us know, you might not be able to get housing that best meets your needs, or you may no longer be eligible for social housing.

Here are some examples of what you need to tell us about. Changes to your:

  • address and phone number
  • income or financial circumstances
  • family or household arrangements.

We may also contact you to talk about your circumstances. It’s important that you answer our calls or letters, or we may think that you no longer need social housing and cancel your application.