HNZ housing transfers

The transfer of Housing New Zealand (HNZ) properties to community housing providers is part of the Government’s Social Housing Reform Programme which, amongst other things, aims to grow a more diverse social housing market and to improve services for social housing tenants in Tauranga and Tāmaki.

Tauranga

From 01 April 2017, ownership and management of around 1,140 Housing New Zealand houses in Tauranga will be transferred to Accessible Properties.

Housing New Zealand, the Ministry of Social Development and Accessible Properties are working closely together to ensure the transition will be seamless as possible for tenants.

Your eligibility for social housing assistance will not be affected by the transfer; it will still be assessed by the Ministry of Social Development.

Your rent won’t change as a result of getting a new landlord. Your rights and responsibilities under the Residential Tenancies Act will not change as a result of the transfer.

Accessible Properties will have the same responsibilities under the Residential Tenancies Act as Housing New Zealand does now.

If you have any questions:

  • Until 31 March 2017, you should still call Housing New Zealand if you want to talk about your tenancy or property – you can call us on 0800 801 601.
  •  From 1 April 2017, you should contact Accessible Properties on 0800 862 769 if you want to talk about your tenancy or property.
  •  If you have a change in your circumstances you need to let the Ministry of Social Development know on 0800 559 009.

Tāmaki

From 1 April 2016, Tāmaki Housing Association (Tāmaki Housing) became the new landlord for approximately 2,800 properties in Tamaki transferring from Housing New Zealand.

On 1 April 2016, all Housing New Zealand’s properties in the Tāmaki area were transferred to the Tāmaki Regeneration Company. Its subsidiary, the Tāmaki Housing Association, is now the landlord to residents in those properties.

To talk to your tenancy manager or report any maintenance issues please call the Tāmaki Housing Association on 0800 521 555.

The Ministry of Social Development will continue to assess your eligibility for social housing.

You must let the Ministry of Social Development know if there is a change to your, your partner’s or your family’s circumstances as this may affect:

  • how much rent you pay
  • your continued eligibility for social housing
  • the type of housing you are living in.

You can call the Ministry of Social Development on 0800 673 468 to discuss any changes to your circumstances, reviews to your income-related rent and decisions made about your rent.