Who can get social housing?

To be considered for social housing you must have a serious housing need and be able to show us that you have done everything you can to find somewhere to live.

To get social housing you must:

  • be aged 16 years or over
  • be ordinarily resident in New Zealand, and
  • be a New Zealand citizen, or a permanent resident in New Zealand. If you have been a permanent resident in New Zealand for less than two years you may qualify if you’re getting a main benefit.
    If you’re not a New Zealand citizen or a permanent resident you may qualify if you’re getting an emergency benefit under special circumstances (for example, applying for residency and must stay in New Zealand)
  • have income under:
    • $577.14 a week (after tax) for people who have no partner and no dependent children
    • $887.91 a week (after tax) for people who have a partner and/or dependent children
  • have cash assets worth less than $42,700

If you have a partner, their situation will be assessed as part of your application.

Emergency housing

If you have an emergency housing need, such as nowhere to stay tonight, please call us as we may be able to help, and refer you to local services.

Don't qualify?

If you find you can’t get social housing, we may still be able to help you with other housing options and some advice on how to go about finding somewhere to live.

There is more information available on this website, including our Finding somewhere to live brochure, or ask us about making an appointment for a Housing Options seminar.

If you think we can help you with social housing

Call us on one of these numbers:

  • Work and Income: 0800 559 009
  • Senior Services: 0800 552 002
  • Youth Service: Contact your Youth Service provider.

If you have a client number, please have it ready. You’ll find this number on letters from us or on your Community Services Card or SuperGold Card (if you have one). We may also ask for other personal details to make sure we have the right information in front of us while we talk with you.